Privacy Policy: Your Data, Our Priority

Our Commitment to Your Privacy

Since our inception in 1982, The Gamesmen has been dedicated to providing exceptional service to Australian gamers. As a family-owned business, we recognise the importance of safeguarding your personal information. Our privacy policy, last updated on 15 October 2019, outlines how we collect, use, and protect your data in compliance with Australian Privacy Principles.

Information We Collect

When you interact with us, we may collect the following personal information:

• Contact Details: Name, email address, phone number, and billing address.

   

• Payment Information: Credit card details for processing transactions.

   

• Online Activity: IP address, browser type, and browsing behaviour on our website.

   

• Customer Interactions: Survey responses, support queries, and social media handles.

   

Rest assured, we do not knowingly collect personal data from individuals under 18. If we become aware of such data, we will promptly delete it.

How We Use Your Information

We utilise your personal information to:

• Process and fulfil your orders efficiently.

   

• Communicate with you regarding updates, promotions, and customer support.

   

• Enhance your shopping experience by personalising content and recommendations.

   

• Conduct analytics to improve our website and services.

Marketing communications are sent only if you’ve opted in. You can unsubscribe at any time by contacting us directly.

Data Storage and Security

Your personal information is stored securely on our servers. We employ encryption methods to protect sensitive data, such as credit card information, during transmission. While we do not store credit card details, we ensure that any data we retain is safeguarded against unauthorised access.

We may transfer your data across borders for processing, but only to countries that provide adequate privacy protections.

Cookies and Tracking Technologies

Our website uses cookies to:

• Analyse website traffic and user behaviour.

   

• Provide social media sharing functionalities.

   

• Serve relevant advertisements through third-party services.

You can adjust your browser settings to reject cookies; however, this may affect your experience on our website.

Sharing Your Information

We do not sell or trade your personal information. However, we may share your data with third-party service providers when necessary to:

• Process payments and fulfil orders.

   

• Comply with legal obligations.

   

• Protect our rights and interests.

These third parties are contractually obligated to handle your data securely and solely for the purposes we specify.

External Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.

Changes to This Policy

To ensure our privacy policy remains current, we may update it periodically. Any changes will be posted on this page, and the “Last Updated” date will reflect the most recent revision.

🔐 Contact Us About Your Privacy

We understand how important your privacy is. If you have any questions or concerns about how we handle your personal information—or if you’d like to access, update, or delete any details we hold about you—we’re here to help.

You can reach our team directly by emailing us at:
📧 [email protected]

We take your requests seriously and aim to get back to you within 48 hours.

Your trust means a lot to us, and we’re committed to making sure your data is handled respectfully and responsibly.

At The Gamesmen, your privacy is more than a policy—it’s a commitment. As we look ahead to 2025, we remain dedicated to protecting your personal information and providing you with a secure and enjoyable shopping experience.